Products · Reviews

Product of the month – Neal’s Yard Beauty Balm

The recent arrival of spring has encouraged me to address old ways, get rid of clutter and make way for all things new in my world – starting with my skincare routine. I love giving and receiving facial treatments and have always enjoyed trying different products to get the best results for both myself and… Continue reading Product of the month – Neal’s Yard Beauty Balm

Products · Reviews

What is good customer service?

I’ll be honest – I’m always really delighted but a little shocked when I experience good customer service. Unfortunately this is because I seem to come across pretty average (or sometimes just bad) customer service on a daily basis rather than shining examples. Perhaps working within an industry which depends on excellent customer service standards… Continue reading What is good customer service?